Support, resellers and partners

How-to guides

Support tickets 11

Departments, open, reply, close, reopen, rate, attachments.

• GET/tickets/departmentsList ticket departments
• GET/tickets/access-groupsList ticket access groups
• GET/ticketsList tickets
• POST/ticketsCreate ticket
• GET/tickets/{id}Get ticket (path: {id})
• POST/tickets/{id}/replyReply ticket (path: {id})
• POST/tickets/{id}/closeClose ticket (path: {id})
• POST/tickets/{id}/reopenReopen ticket (path: {id})
• POST/tickets/{id}/ratingRate ticket (path: {id})
• POST/tickets/{id}/replies/{rid}/ratingRate ticket reply (path: {id}, {rid})
• GET/tickets/{id}/attachments/{aid}Get ticket attachment (path: {id}, {aid})

Reseller 12

Reseller (bayi) accounts manage their own end-customers, assign services, mint end-customer keys and read usage reports. Services stay on the reseller account and use its discount.

• GET/cloud/reseller/settingsReseller settings
• PUT/cloud/reseller/settingsSave reseller settings (white label)
• GET/cloud/reseller/reportUsage and billing report per end-customer
• POST/cloud/reseller/assignAssign a service to an end-customer (customer_id 0 = unassign)
• GET/cloud/reseller/customersList end-customers
• POST/cloud/reseller/customersCreate an end-customer
• GET/cloud/reseller/customers/{id}Get an end-customer
• PATCH/cloud/reseller/customers/{id}Update an end-customer (suspend = its keys stop working)
• DELETE/cloud/reseller/customers/{id}Delete an end-customer (revokes keys and webhooks, unassigns services)
• GET/cloud/reseller/customers/{id}/keysList an end-customer's keys
• POST/cloud/reseller/customers/{id}/keysMint a key for an end-customer (token returned once)
• DELETE/cloud/reseller/customers/{id}/keys/{kid}Revoke an end-customer key

Affiliate 5

Affiliate programme.

• GET/affiliateGet affiliate
• GET/affiliate/commissionsList affiliate commissions
• POST/affiliate/enrollEnroll affiliate
• POST/affiliate/withdrawWithdraw affiliate
• PUT/affiliate/payment-methodSave affiliate payout method

SMS 5

SMS senders, quote and send.

• GET/sms/sendersList sms senders
• POST/sms/quoteQuote sms
• POST/sms/sendSend sms
• GET/sms/messagesList sms messages
• GET/sms/messages/{id}Get sms message (path: {id})