Skip to content
0850 554 5439 [email protected]

How can we help?

Search our guides and tutorials, or browse the categories below.

Connect your own domain to Gyro Containers: CNAME, A record and automatic free SSL

Gyro Containers (ECS) 8 views Step-by-step guide Last verified: Markdown
What you will learnHow to connect your own domain (for example app.example.com) to a public service, which DNS records to write and how the free SSL certificate is obtained automatically.
Time10 minutes
Who this is forAnyone who wants to publish a service under their own domain.
What you needA public service and a place where you can manage your domain's DNS.

1. How it works

Every public service has a ready address: service-name-code.gyroapp.net (HTTPS, certificate ready). When you connect your own domain:

  1. You add the domain to the service; the status is Waiting for DNS.
  2. In your domain's DNS you point the record to the Gyro address.
  3. When DNS has propagated the system verifies it; the domain becomes Active and the free SSL certificate is obtained automatically (a few minutes). The certificate renews automatically before it expires.
Info

No certificate is requested for a domain whose DNS does not point to us, so write the DNS record first. Pending domains are checked automatically every hour; press Check to check immediately.

2. Step by step

  1. Open the Domains page of your environment and choose the service. (The service must be Public; if not, turn that on in the service settings.)
  2. Type app.example.com in the Domain box and press Add. The status becomes Waiting for DNS.
  3. Copy the target address shown on the page (service-name-code.gyroapp.net).
  4. Go to your domain's DNS management screen and write the record:
Domain type Record Value
Subdomain (app.example.com, www) CNAME service-name-code.gyroapp.net
Root domain (example.com) A The entry IP address(es) shown on the Node Pool page
  1. When the record has propagated (usually a few minutes) press Check. The status becomes Active; the certificate is ready within a few minutes.
  2. Open https://app.example.com. You should see the lock icon in the browser.
Warning

Most DNS providers do not allow a CNAME on a root domain; use an A record. In the A record write all the IPs on the Node Pool page (if there are several, all of them).

Warning

If a proxy such as Cloudflare (orange cloud) is on, the record goes to the proxy's addresses rather than the Gyro address and the domain may not become active. Use DNS only (grey cloud) until the certificate is obtained.

3. Statuses and messages

Status Meaning What to do
Waiting for DNS The domain was added but DNS does not point to us yet Write the record / wait for propagation, press Check
DNS record not found No DNS record is visible for the domain Check the record name and value
DNS points elsewhere The record does not go to our address Change the old record; turn off the proxy
Active The domain is connected; SSL obtained —

To remove a domain use the delete button on the row ("Remove {domain}?"); its certificate is removed too.

4. From the command line

bash
gyro container domain add 12345 web --domain app.example.com
gyro container domain list 12345 web
gyro container domain verify 12345 web
gyro container domain remove 12345 web app.example.com

5. Frequently asked questions

Can I connect a wildcard ( *.example.com ) domain?

No; wildcard domains are not supported. Add each domain separately.

Can I add the same domain to two services?

No. A domain can be used in only one service (and one environment); you get "Domain is used in another service". Remove it from the first one.

My domain limit is full; what should I do?

The domain limit per service is 5/10/20 depending on the package. Move to a higher package for more.

Can I connect both example.com and www.example.com ?

Yes; add them as two domains: an A record for the root and a CNAME for www.

Can I add Gyro's own domains?

No; names under gyroapp.net and domains reserved for Gyro cannot be added.

Next step

Was this helpful?

Thanks for your feedback!

Still Need Help?

Our support team is here around the clock for anything you can't find above.